Privacy Policy
Last updated: July 17, 2026
1. Information We Collect
We collect information you provide directly to us and information generated through your use of the Service:
- Account data: email, name, password hash, profile details (city, state).
- Billing data: handled by our payment processor; we store only a customer ID and last-four digits.
- Usage data: pages visited, alerts opened, watchlists created, scanner queries.
- Device data: IP address, browser type, operating system, timezone.
- Communications: support requests, feedback, survey responses.
2. How We Use Your Information
- Provide, maintain, and improve the Service.
- Deliver real-time alerts and personalized signals to you.
- Process payments and manage subscriptions.
- Send transactional emails (account, billing, security, support).
- Detect, prevent, and respond to fraud, abuse, and security incidents.
- Comply with legal obligations.
3. Legal Basis (GDPR)
For users in the EEA / UK, we process personal data under one or more of the following bases: performance of a contract, your consent, our legitimate interests (security, product improvement), and compliance with legal obligations.
4. Sharing Your Information
We do not sell your personal information. We share data only with:
- Service providers (hosting, analytics, payment, email delivery) under contract and confidentiality obligations.
- Law enforcement when required by valid legal process.
- Successors in the event of a merger, acquisition, or asset sale.
5. Cookies & Tracking
We use essential cookies to keep you signed in and remember your preferences, and limited analytics cookies to measure feature usage. You can disable non-essential cookies in your browser settings; some features may not work as expected.
6. Data Retention
We retain account and usage data for as long as your account is active. After account deletion, we retain billing records for up to 7 years for tax and legal compliance, and anonymized analytics indefinitely.
7. Security
We employ industry-standard safeguards including encryption in transit (TLS), encryption at rest, role-based access controls, and regular security reviews. No system is perfectly secure; you use the Service at your own risk.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, port, or restrict processing of your personal data, and to object to certain processing or withdraw consent. To exercise these rights, contact support@smallcapsignalsinfo.com.
9. Children's Privacy
The Service is not directed to children under 18. We do not knowingly collect personal information from children. If we learn we have, we will delete it promptly.
10. International Data Transfers
We store and process data in the United States. By using the Service, you consent to the transfer of your information to the U.S., which may have different data-protection laws than your country.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated by email or in-app notice. The "Last updated" date above reflects the current version.
12. Contact
Privacy questions or requests? Email support@smallcapsignalsinfo.com or visit our Support page.